Refund Policy
We offer a 30-day return policy for all eligible items.
To be eligible for a return:
- The item must be unused and in its original packaging
- Proof of purchase must be provided
- Shipping costs are non-refundable
To start a return, please contact us at support@lumivera.co. Once approved, we’ll provide return instructions.
If your item is damaged or defective, please let us know immediately, and we will replace it or issue a refund.
*We do not accept returns for items marked as “Final Sale”.*